Identified - We have been made aware of a phishing scam currently circulating, which falsely claims to be from our company. The fraudulent message asks users to update their card details.
Do not click on any links or provide any personal information in response to such messages.
Our company will never ask you to update your card details through unsolicited emails or messages. We will only ever provide a link that takes you to your account login to update these details.
For any questions or concerns, please contact our billing or support team.
Apr 09, 2025 - 11:21 SAST
Investigating - Please note that we have updated our bank account details from First National Bank to Nedbank. The new Nedbank payment details are available on all new invoices.
Feb 21, 2025 - 09:10 SAST
Resolved -
This incident has been resolved.
Aug 11, 11:06 SAST
Update -
We are continuing to monitor for any further issues.
Aug 11, 08:54 SAST
Monitoring -
Currently all services should be restored.
We are monitoring the situation closely.
Aug 10, 11:33 SAST
Identified -
We are currently experiencing a Denial-of-Service (DoS) attack targeting our frontend nameservers. This may cause intermittent timeouts or connectivity issues for domains that rely on these nameservers.
Our infrastructure team is actively implementing mitigation measures to restore full stability as quickly as possible. We are closely monitoring the situation and will provide updates as progress is made.
We appreciate your patience and understanding while we work to resolve this incident.
Aug 10, 10:06 SAST
Completed -
The scheduled maintenance has been completed.
Aug 11, 10:03 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:03 SAST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 11, 09:02 SAST
Scheduled -
We will be performing scheduled maintenance on our VPS management network. During this maintenance window, the VPS control panel will be unavailable.
Functions such as Power On/Off, Reboot, and other VPS management controls will not be accessible during this time.
Direct VPS functionality will not be affected.
We appreciate your understanding and patience while we complete the maintenance.
Aug 11, 09:02 SAST