Restores unavailable via Acronis
Incident Report for
A cPanel update with a fix has been applied. The Acronis Backup/Restore plugin is functioning successfully again.
Posted Mar 31, 2022 - 11:43 SAST
cPanel have confirmed that there is currently a bug with the UI of the updated version of cPanel which is the main cause for the Acronis restore feature.

We are still awaiting a patch or workaround for this issue and will update once we have one.

Once again, our sincerest apologies for the inconvenience caused.
Posted Mar 26, 2022 - 13:19 SAST
Acronis restores is unavailable via cPanel servers. Acronis is currently investigating the issue.

Apologies for the inconvenience. We will post updates as we receive them.
Posted Mar 25, 2022 - 12:20 SAST
This incident affected: Web Hosting and Reseller Hosting.