Acronis Backups Unavailable

Incident Report for Domains.co.za

Resolved

The data has been successfully replicated and Acronis is now available again.

Posted Oct 10, 2023 - 14:10 SAST

Monitoring

The faulty hardware has been replaced and the storage node is busy replicating data across the cluster.

Posted Oct 10, 2023 - 13:16 SAST

Identified

We have placed an order for the necessary components and are awaiting their arrival.

Posted Oct 06, 2023 - 08:56 SAST

Update

We have identified a hardware issue with the Acronis storage and are doing our utmost to resolve it as quickly as possible.

Posted Oct 05, 2023 - 11:04 SAST

Investigating

Our Acronis storage is currently in a degraded state and Acronis is currently investigating the issue.

We will keep you updated on the progress.

Posted Oct 04, 2023 - 15:58 SAST

This incident affected: Web Hosting and Reseller Hosting.